They cheat they steal they tell lies

I think that the cash register is a beautiful invention. It allows owner to 'trust' his employees with the revered task of collecting cash for sales.

Today I've witnessed an unhonourable person 'steal' from the cash register. Sadly i did not act against it and allowed my cowardice (or laziness) to rule over.

I paid for $1 pancake right after a lady who bought soyabean milk before me. The stall auntie didn't key in my sale and simply put my $1 into the cash register. At the end of the day, i'm quite sure the difference between the cash balance and receipt sales will form part of her take home pay.

If she steals $2 per hour, on a 8 hour workday 16 dollars will be stolen ($400 a month). Assuming a (honest) salary of 1600, the stolen money will amount to about 25% of her salary. No wonder she's motivated to steal as the probability and severity of being caught is low and reward is high.

I've witness the same thing at a fastfood joint at Raffles City. The MANAGER did not key in my order, and placed my order with their mike system. A tell tale sign of such dishonest act about to happen is that the cashier will NOT CLOSE THE CASH REGISTER COMPELETY after the previous customer leaves, and not issuing receipt.

The first time this happened, i didn't even realise what happened after i got my change. The second time it happened, i demanded a receipt. The manager actually started keying in the order AFTER giving my change and said there's something wrong with the machine. That smooth operator is full of shit, must have done it a billion times.

In this perverse system whereby the police (the customer) has no incentive to act and the thief has LOTS of incentive to act, it is easy for the honour system to break down. Imagine stealing a Whopper meal ($8) every hour. Given a 12 hour work day and 30 days a month, almost $3000 bucks is lost. That could be the total salary of the manager. Mangager...yeah right...managing his own bank account...super disgusting.

p.s. of course it is still way easier to steal with a pen than with knife or other arsenal. Knavery is especially prevalent if there is clear informational asymmetry, or there is high motivated seller or buyer. Haiz. We must equipped ourselves with these tools of trade, such that we will be less likely to fall victim to such unethical behaviors.